Privacy Policy

At Mira Montreal, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When You Place an Order

When you purchase from Mira Montreal, we collect the personal information necessary to process and fulfill your order. This may include:

Full name
Billing and shipping address
Email address
Phone number
Payment information (processed securely through our payment providers)

Your information is stored securely and is used solely for providing our products and services.

Customer Support

If you contact us by email or through our contact form, we may retain your correspondence to help resolve your inquiry and improve our customer service. We may request additional information when necessary to assist you.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and improve our services.

You can choose to disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

How We Use Your Information

We use your personal information to:

Process and deliver your orders
Provide customer support
Communicate order updates
Improve our website and services
Prevent fraud and enhance website security
Comply with legal obligations

We will not use your information for purposes other than those described in this Privacy Policy without your consent.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third-party service providers that help us operate our business, including payment processors, shipping carriers, email service providers, and our ecommerce platform. These providers may only use your information to perform services on our behalf and are required to protect your data.

Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal information where legally permitted
Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

Marketing Emails

If you subscribe to our newsletter, you can unsubscribe at any time by clicking the Unsubscribe link included in every email or by contacting us directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices or legal requirements. We encourage you to review this page periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy or would like to access, update, or delete your personal information, please contact us:

Mira Montreal

📧 Email: i nfo@mira-montreal.com